Product Bundle Associations

Order Management doesn’t support custom attributes on B2C product options. To use product bundles, you can pass the information as custom data.

To set up product bundle associations, define a custom guid attribute for the line item object in your storefront. In Salesforce, define a matching field on Order Product and Order Product Summary. When creating an order, assign the same value to the custom attribute on line items that belong together. You can define another custom attribute to identify a line item as part of a bundle. Then build logic into your fulfillment process to handle them accordingly.

When using custom attributes to support bundles, customize your return and cancel flows to handle them according to your business rules. For example, design your cancel process so that when you cancel a bundle product, the associated bundle products are also canceled. Likewise, you can design your return process to disallow the return of only some of the products in a bundle.