Configure Gross Tax Display

If you only do business in a locale that uses net taxation, such as sales tax, no extra configuration is needed. If you do business in a locale that uses gross taxation, such as value-added tax (VAT), you need to configure your page layouts to display amounts that combine prices and taxes. If you’re using multiple currencies, add a user profile for service agents and create page layouts that use gross tax fields.

1. From Setup, in the Quick Find box, find and select Object Manager.
2. For each object that displays prices, create a page layout that uses gross taxation fields that combine prices and tax amounts. See Create Page Layouts.
3. Edit or clone the Standard User profile.
   1. From Setup, in the Quick Find box, find and select Profiles.
   2. If you only do business in a locale that uses gross taxation, edit the Standard User profile.
   3. If your org is enabled for multiple currencies, clone the Standard User profile. Give the new profile a name that identifies it as applicable for users working with gross tax.
   4. Assign the gross taxation page layouts to the user profile.
4. After creating at least one Order Summary record, configure the gross tax fields. If necessary, return to this step later in the implementation process.
5. In Salesforce Order Management, open any Order Summary record details page.
   1. From the Setup menu on that page, select Edit Page.
   2. Configure the Fields for Gross Tax Orders section of the Totals component.
   3. Save and activate the page.