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Salesforce Order Management

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Salesforce Order Management

Order Self-Service

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Order Self-Service

Create a customer portal using the SFRA Order Management Self-Service plug-in to let customers manage their orders. Customers can track orders, view order history, and manage cancellations and returns. Order Self-Service supports the RMA return flow, which lets customers return products on their own, but requires that the store validates the return before issuing the refund.

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