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            Payment Authorization Adjustment Fields

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            Payment Authorization Adjustment Fields

            The Payment Authorization Adjustment object shows information about an adjustment made to an authorized transaction.

            Required Editions

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            Note
            Note Depending on your page layout and field-level security settings, some fields aren’t visible or editable.

            This table lists the fields on the Payment Authorization Adjustment object.

            Field Label Description
            Account The account of the customer who made the original payment associated with this adjustment.
            Adjustment Type

            Indicates how the payment adjustment is used.

            Possible values are:

            • Capture
            • Reversal
            • Sale
            Amount The amount of the adjustment applied to the associated payment authorization.
            Audit Email The email address of the customer who made the original payment associated with this adjustment.
            Comments Comments about the payment authorization adjustment.
            Date The date when the payment adjustment was made.
            Effective Date The date when the adjustment takes effect on the payment authorization.
            Gateway Date The date when the payment adjustment was processed by the payment gateway.
            Gateway Reference Details Additional information about the payment adjustment that can’t be stored in other fields on the payment adjustment record.
            Gateway Reference Number The payment adjustment transaction ID created by the payment gateway.
            Gateway Result Code The gateway-specific result code for the payment adjustment. This code is mapped to a Salesforce result code.
            Gateway Result Code Description The description of the gateway result code.
            IP Address The IP address of the user who initiated the payment adjustment.
            MAC Address The MAC address of the user who initiated the payment adjustment.
            Payment Authorization Adjust Number The auto-generated ID number of the payment authorization adjustment.
            Payment Authorization The payment authorization associated with the payment adjustment.
            Phone The phone number of the customer who made the original payment associated with the adjustment.
            Processing Mode

            Indicates whether the payment adjustment was made outside of the Salesforce platform.

            Possible values are:

            • External—The transaction occurred outside of the Salesforce payment platform.
            • Salesforce—Salesforce made and recorded an external call to the payment gateway.
            Salesforce Result Code

            The Salesforce result code for the payment adjustment transaction. This value can be mapped to one or more gateway result codes.

            Possible values are:

            • Decline—The gateway call failed, but it may still work if the transaction is attempted again. For example, the customer had insufficient funds or briefly lost their connection.
            • Indeterminate—The gateway didn’t respond to the call. This response usually happens when Salesforce times out while waiting for a response from the gateway.
            • Permanent Fail: The gateway call failed and won’t work even if tried again. Gateway calls fail permanently for one of two reasons:
              • Hard Decline—The customer’s payment account has been closed or terminated.
              • Fraud—The gateway recognized the payment or payment method as known fraud
            • Requires Review—The customer’s bank requires more information before completing the payment.
            • Success—The gateway call succeeded.
            • System Error—Salesforce ended the payment request before receiving a response. For example, Salesforce lost credentials or access to its server. Salesforce ends payment calls if it doesn’t receive a response from the gateway within two minutes.
            • Validation Error—Customer payment data was incorrect. For example, the payment was submitted with a misspelling in the credit card address or an incorrect CVV.
            Status

            Indicates the status of the payment adjustment transaction.

            Possible values are:

            • Canceled—The payment adjustment has been voided and can no longer be allocated.
            • Draft—The payment adjustment can be edited before posting it and allocating it to a target.
            • Processed—The payment adjustment has been finalized and can be allocated against a target.

            See Also

             
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