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Salesforce Order Management
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          Payment Authorization Fields

          Payment Authorization Fields

          The Payment Authorization object represents a single payment authorization.

          Required Editions

          View supported editions.
          Note
          Note Depending on your page layout and field-level security settings, some fields aren’t visible or editable.

          This table lists the fields on the Payment Authorization object.

          Field Label Description
          Account The account of the customer who made the payment.
          Amount The amount authorized to be debited or captured.
          Audit Email The email address of the customer who made the payment.
          Balance The total amount of the payment authorization.
          Comments Comments about the payment authorization.
          Date The date when the payment authorization was created.
          Effective Date The date when the payment authorization takes effect.
          Expiration Date The date when the payment authorization expires.
          Gateway Auth Code The authorization approval code from the gateway.
          Gateway Date The date when the payment authorization was processed by the gateway.
          Gateway Reference Details Additional information about the payment authorization that can’t be stored in other fields on the payment record.
          Gateway Reference Number The payment authorization transaction ID created by the payment gateway.
          Gateway Result Code The gateway-specific result code for the payment authorization. This code is mapped to a Salesforce result code.
          Gateway Result Code Description The description of the gateway result code.
          IP Address The IP address of the user who initiated the payment.
          MAC Address The MAC address of the user who initiated the payment.
          Order Payment Summary The order payment summary associated with the payment authorization.
          Payment Authorization Number The auto-generated ID number of the payment authorization.
          Payment Gateway The payment gateway that processed the payment authorization.
          Payment Group The payment group associated with the payment.
          Payment Method The payment method used by the customer to make the payment.
          Phone The phone number of the customer who made the payment.
          Processing Mode

          Indicates whether the payment adjustment was made outside of the Salesforce platform.

          Possible values are:

          • External—The transaction occurred outside of the Salesforce payment platform.
          • Salesforce—Salesforce made and recorded an external call to the payment gateway.
          Salesforce Result Code

          The Salesforce result code for the payment transaction. This value can be mapped to one or more gateway result codes.

          Possible values are:

          • Decline—The gateway call failed, but it may still work if the transaction is attempted again. For example, the customer had insufficient funds or briefly lost their connection.
          • Indeterminate—The gateway didn’t respond to the call. This response usually happens when Salesforce times out while waiting for a response from the gateway.
          • Permanent Fail: The gateway call failed and won’t work even if tried again. Gateway calls fail permanently for one of two reasons:
            • Hard Decline—The customer’s payment account has been closed or terminated.
            • Fraud—The gateway recognized the payment or payment method as known fraud
          • Requires Review—The customer’s bank requires more information before completing the payment.
          • Success—The gateway call succeeded.
          • System Error—Salesforce ended the payment request before receiving a response. For example, Salesforce lost credentials or access to its server. Salesforce ends payment calls if it doesn’t receive a response from the gateway within two minutes.
          • Validation Error—Customer payment data was incorrect. For example, the payment was submitted with a misspelling in the credit card address or an incorrect CVV.
          Status

          Indicates the status of the payment transaction.

          Possible values are:

          • Canceled—The payment has been voided and can no longer be allocated.
          • Draft—The payment can be edited before posting it and allocating it to a target.
          • Failed—The authorization for the payment failed.
          • Processed—The payment has been finalized and can be allocated against a target.
          Total Payment Auth Reversal Amount The total amount of authorized payments that have been reversed.
          Total Payment Capture Amount The total amount of authorized payments that have been captured.
           
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