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            Payment Gateway Log Fields

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            Payment Gateway Log Fields

            The Payment Gateway Log object stores information exchanged between the Salesforce payment platform and external payment gateways.

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            Note
            Note Depending on your page layout and field-level security settings, some fields aren’t visible or editable.

            This table lists the fields on the Payment Gateway Log object.

            Field Label Description
            GatewayAuthCode The authorization approval code from the payment gateway.
            GatewayAvsCode The code sent by payment gateways that use an address verification system (AVS).
            GatewayDate The date when the payment gateway communication was initiated.
            GatewayMessage Information or error messages sent from the payment gateway.
            GatewayReferenceNumber The transaction ID created by the payment gateway.
            GatewayResultCode The result code sent by the payment gateway.
            GatewayResultCodeDescription The description of the payment gateway result code
            InteractionType

            Indicates the type of interaction with the payment gateway.

            Possible values are:

            • Authorization
            • AuthorizationReversal
            • Avs
            • Capture
            • CheckGiftCardBalance
            • ReferenceRefund
            • Sale
            • Tokenize
            • Void
            Order Payment Summary The order payment summary associated with the payment.
            PaymentGatewayId The Salesforce payment platform payment gateway record used for communication with the external payment gateway.
            PaymentGatewayLogNumber The auto-generated number assigned to the payment gateway log.
            SalesforceRefereceNumber The IdempotencyKey passed in the API request.
            SalesforceResultCode

            The Salesforce result code for the payment transaction. This value can be mapped to one or more gateway result codes.

            Possible values are:

            • Decline—The gateway call failed, but it may still work if the transaction is attempted again. For example, the customer had insufficient funds or briefly lost their connection.
            • Indeterminate—The gateway didn’t respond to the call. This response usually happens when Salesforce times out while waiting for a response from the gateway.
            • Permanent Fail: The gateway call failed and won’t work even if tried again. Gateway calls fail permanently for one of two reasons:
              • Hard Decline—The customer’s payment account has been closed or terminated.
              • Fraud—The gateway recognized the payment or payment method as known fraud
            • Requires Review—The customer’s bank requires more information before completing the payment.
            • Success—The gateway call succeeded.
            • System Error—Salesforce ended the payment request before receiving a response. For example, Salesforce lost credentials or access to its server. Salesforce ends payment calls if it doesn’t receive a response from the gateway within two minutes.
            • Validation Error—Customer payment data was incorrect. For example, the payment was submitted with a misspelling in the credit card address or an incorrect CVV.

            See Also

             
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