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Salesforce Order Management
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          Complete a Pick Ticket

          Complete a Pick Ticket

          Fulfill orders by selecting a pick ticket and picking the items on the list. As you fulfill the order, track which items have been picked, select rejection reasons for unpicked items, and print item fulfillment specifics.

          Required Editions

          1. Open the Store Fulfillment app, and select a location, if necessary.
          2. Click Ready to Pick.
          3. Either click Print to print the order details, or track the picking online by clicking Start Picking for a new ticket or Continue Picking for an in-progress ticket.
            After you click Start Picking or Print, your name appears in the Worked on By field. If a different associate clicks Start Picking or Print, the new associate’s name replaces your name.
          4. As you pick items for the order, increase the quantity picked field. If the entire quantity is picked, click Pick All. If the entire quantity is rejected, click Reject All. Your progress is saved if you leave an order unfinished.
            If an item quantity is partially rejected, fulfillment orders are filled in order of placement. For example, if two orders need the same item but only some of the quantity could be picked, the order placed first is prioritized.
          5. After all items are either picked or rejected, click Complete Pick Ticket.
          6. Review the order summary details and confirm.

          The order is now available in the Ready for Pickup or Ready to Pack lists.

           
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          Salesforce Help | Article