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          Process Exception Fields

          Process Exception Fields

          The Process Exception object represents an unexpected problem with a business process, such as payment capture.

          Required Editions

          View supported editions.
          Note
          Note Depending on your page layout and field-level security settings, some fields aren’t visible or editable.

          This table lists the fields on the Process Exception object.

          Field Label Description
          Attached To The object associated with the process exception
          Case The case associated with the process exception.
          Category  
          Created Date The date when the process exception was created.
          Description The description of the process exception.
          External The description of the external entities associated with the process exception.
          Included in Order Summary The order summary associated with the process exception.
          Owner Name  
          Priority

          The resolution priority for the process exception.

          Possible values are:

          • High
          • Low

          You can customize the priority values to represent your business processes.

          Process Exception Number The unique number assigned to the process exception, formatted as PE-(00000000).
          Severity

          The severity of the process exception.

          Possible values are:

          • High
          • Low

          You can customize the severity values to represent your business processes.

          Status

          The status of the process exception.

          Possible values are:

          • Ignored (Inactive)
          • New (Active)
          • Paused (Inactive)
          • Resolved (Resolved)
          • Triaged (Active)
          • Voided (Inactive)

          You can customize the status values to represent your business processes.

           
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