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Salesforce Order Management
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            View a Credit Memo

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            View a Credit Memo

            A credit memo is generated automatically when you process a return for one or more items in an order.

            Required Editions

            1. From the Navigation bar, open the Credit Memo list view page.
            2. Select the credit memo document number, and open the corresponding credit memo record.
              You can also open a credit memo directly from the associated order summary.
            3. View the information on the Credit Memo Details tab.
            4. To see details for the line items on the credit memo, open the Related tab.

            See Also

             
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