Choose How Lists Display in a Salesforce Console in Salesforce Classic
Administrators can change how lists appear to console users.
Required Editions
User Permissions
Needed
To choose how lists display:
Customize Application
In a console, you can display lists in one of three ways:
List Type
Description
Full screen, unpinned
Lists are visible only when the navigation tab is selected. When you
select a record from the list, it opens in a new tab.
Pinned to top
Lists appear at the top of the page and are always visible. When you
select a record from the list, it opens in a new tab below the
list.
Pinned to left
Lists appear on the left side of the page and are always visible.
When you select a record from the list, it opens in a new tab to the
right of the list.
From Setup, enter Apps in the Quick Find
box, then select Apps.
Select a console app.
Click Edit.
Choose how you want lists to display. If you choose pinned lists, specify a default
size, in pixels or percentage of screen space.
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