Assign Interaction Logs in Salesforce Classic

After you set up or customize interaction logs, you can assign them to different user profiles.

User Permissions Needed
To assign interaction logs:	Customize Application

From Setup, enter Interaction Log Layouts in the Quick Find box, then select Interaction Log Layouts.
Click Log Layout Assignment.
Choose an interaction log to assign to each user profile.
Click Save.

Note You can't assign interaction logs to portal user profiles because Salesforce console apps aren’t available to portal users.

Product Area