Allow Domains for a Salesforce Console in Salesforce Classic
Salesforce admins can let console users access domains outside of Salesforce. For
example, you can add www.example.com to a console’s allowlist so that
console users can access that domain.
Required Editions
User Permissions
Needed
To allowlist domains for a Salesforce console:
Customize Application
From Setup, enter Apps in the Quick Find
box, then select Apps.
Select a console app.
Click Edit.
In Allowed Domains, type the domains you want users to access, and
separate multiple domains by commas.
Note
Don’t include http:// or https://,
because those prefixes are part of a URL, not a domain.
If your CTI phone is running on a server with a
non-standard port, make sure to include the port number in your domain. For example,
if your server is called myserver and your
port number is 8500, include
myserver:8500 in your allowlist.
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