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View and Edit Content Subscriptions
Clicking the Subscriptions tab displays the Subscriptions home page, where you can view your Salesforce CRM Content subscriptions and toggle them off or on.
Required Editions
| Available in: Salesforce Classic |
| Available in: Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To subscribe to content: | Salesforce CRM Content User feature license enabled on the user detail page OR Portal user with View Content in Portals profile permission |
Note To subscribe to a file, content pack, Web link, or Google doc, view its content details page and click
Subscribe. From the content details page you can also subscribe to a
tag, author, or library by using the dropdown menus next to the tag, author, or library name.
On the Subscriptions tab, click the Content, Tags, Authors, or Libraries subtabs to view your subscriptions. Depending on your notification settings, you are notified of changes to your subscribed content via real-time emails or a once-daily email.
Tip To configure your notification settings, go to your personal
information page, click Edit, and select Receive Salesforce CRM
Content email alerts. If you want to receive a once-daily summary rather than
real-time email alerts, also select Receive Salesforce CRM Content emails as daily
digest.
Subscriptions generate these notifications.
- If you subscribe to a file, you are notified when a viewer adds comments to the file or when a new version of the file is published. If you subscribe to a Web link or Google doc, you are notified when comments are added but not when the link is changed or the doc is edited.
- If you subscribe to a content pack you are notified when a new version of the pack is published. Unless you are subscribed to the individual files within a content pack, you are not notified when new versions of the files are published.
- If you subscribe to a tag, you are notified of any newly published content that is related to the subscribed tag. To be notified that new versions of the tagged content are available, subscribe to the content.
- If you subscribe to an author, you are notified when the author publishes new content. To be notified that new versions of an author's content are available, subscribe to the content.
- If you subscribe to a library, you are notified when new content is added to the library, including existing content that has been newly linked to your subscribed library. To be notified that new versions of the library content are available, subscribe to the content.
Note External community or portal users who subscribe to content don’t see the
Download and View Details links in email
notifications.
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