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          Customer Data Platform License Billing and Limits

          Customer Data Platform License Billing and Limits

          Customers with this license have access to Data 360 on a Salesforce org. This license is no longer available for purchase and can't be renewed. Orgs with this license are billed based on the numbers of profiles, engagements, and other records in their orgs. Other features have limits. Not all Data 360 features are available on Data 360 orgs with this license.

          • Migrate Users from a Customer Data Platform License to a Data Cloud License
            When you add a Data Cloud license to an org that was previously operating Data 360 under a Customer Data Platform license, the permission sets granted by the Customer Data Platform license no longer grants access to Data 360. To provide users continued access to Data 360, you must assign the permission sets associated with the Data Cloud license to your users.
          • Customer Data Platform Billable Usage Calculations
            Previously named Customer Data Platform orgs are billed based on contracted entitlements. Understanding which usage is included for billing helps you make data management decisions.
          • Customer Data Platform Limits and Guidelines
            Guidelines define best practice recommendations to optimize the adoption of Data 360 by Customer Data Platform customers for best performance. Limits are boundaries beyond which features are unavailable, performance is throttled, or usage billing charges are applied. This article is about the legacy Customer Data Platform license, which is no longer available for purchase.
           
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          Salesforce Help | Article