Loading
About Salesforce Data 360
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Store or Remove Deleted CRM Connector Data Stream Records

            You are here:

            1. Salesforce Help
            2. Docs
            3. Data 360

            Store or Remove Deleted CRM Connector Data Stream Records

            Store soft deleted data stream records that have been in the Salesforce Recycle Bin for up to 15 days. To store deleted data stream records, create a Deleted Record data lake object (DLO). You can use this DLO to view your stored records and use them in Data 360. For example, you can use the Deleted Record DLO to store deleted contacts outside of your Recycle Bin. You can only store deleted records of structured data streams.

            Required Editions

            Available in: All Editions supported by Data 360. See Data 360 edition availability.
            User Permissions Needed
            To create and delete a Deleted Record DLO

            System admin profile OR

            Data 360 Architect permission set

            Store Deleted CRM Connector Data Stream Records

            To store soft deleted records, create a Deleted Record DLO from the Data Streams tab.

            You can only store soft deleted data stream records that have been in the Salesforce Recycle Bin for up to 15 days.

            Learn more about the rules and guidelines for deleted records.

            Learn more about the Salesforce data deletion mechanism.

            You can't store deleted Knowledge__kav data stream records.

            1. In the Data 360 app, go to the Data Streams tab and select a data stream associated with the Salesforce CRM connector.
            2. Make sure that that the data stream has a “IsDeleted” field by reviewing the Field Name column. This field indicates that a record is in the Salesforce Recycle Bin, and is normally needed to create the Deleted Record DLO.
              1. If your data stream doesn’t have a “IsDeleted” field, click Add Source Fields and add the field API name “IsDeleted__C”.
            3. From the dropdown menu on the top-right, select Store Deleted Records.

            You can view your data stream’s new Deleted Record DLO and check its status under the Data Lake Objects tab. If you delete a data stream, its associated Deleted Record DLO is also deleted.

            Remove Stored Deleted Records

            You can remove stored deleted records by removing the Deleted Record DLO through the Data Streams tab. Upon deletion, the DLO and all its associated data are removed permanently. You can’t remove this DLO directly from the Data Lake Objects tab.

            1. In the Data 360 app go to the Data Streams tab.
            2. Select the data stream whose stored records you want to delete.
            3. From the dropdown menu on the top-right, select Remove Stored Deleted Records.
            4. Confirm deletion, or if prompted, follow the instructions on screen to delete any dependencies that prevent the Deleted Record DLO from being removed.

            The stored records are now deleted, including all the data assigned to them. You can’t access the permanently deleted records.

            Note
            Note When you delete a data stream that has stored records, the stored records are also deleted.
             
            Loading
            Salesforce Help | Article