Loading
About Salesforce Data 360
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Einstein Engagement Score Filters in Data 360 Segments

          Einstein Engagement Score Filters in Data 360 Segments

          Here are some examples of common Einstein Engagement Score use cases.

          Find Most Engaged Individuals Who Made a Previous Purchase

          Filter for individuals who made a purchase greater than $500 this year and who are most likely to click an email.

          Example
          Example
          • Sales Order | Count | At Least | 1
          • Grand Total Amount | Is Greater Than | 500
          • AND
          • Order Start Date | This Year

          AND

          • Einstein Email Engagement Score | Count | At Least | 1
          • Email Click Likelihood | Is Equal To | Most Likely

          Use Case - Filter for most engaged individuals who made a previous purchase

          Find Individuals with High Engagement and Low Conversion for a Specific Brand

          Filter for individuals who have a high engagement rate but low conversion rate from brand BU 829302. High engagement means an email click predictive score of 0.2 or more.

          Low conversion means a conversion likelihood of least likely and no purchases from the brand.

          Example
          Example
          • Einstein Email Engagement Score | Count | At Least | 1
          • Email Click Score | Is Greater Than | 0.2
          • AND
          • Conversion Likelihood | Is Equal To | Least Likely
          • AND
          • Internal Organization | Is Equal To | 829302

          Einstein - Filter for highly engaged individuals and low conversion

          Find Highly Engaged Individuals with Large Purchase Sums

          Filter for individuals with a high engagement rate who have made at least 5 purchases each over $500. High engagement means a mobile open predictive score of 0.8 or more and conversion likelihood of most likely for BU 20392.

          Example
          Example
          • Einstein Push Engagement Score | Count | At Least | 1
          • Direct Open Score | Is Greater Than | 0.8
          • AND
          • Conversion Likelihood | Is Equal To | Most Likely
          • AND Internal Organization | Is Equal To | 20392
          AND
          • Sales Order | Count | At Least | 5
          • Grand Total Amount | Is Greater Than | 500

          Einstein - Find Highly Engaged Individuals with Large Purchase Sums

          1

          1 Rights of ALBERT EINSTEIN are used with permission of The Hebrew University of Jerusalem. Represented exclusively by Greenlight.
           
          Loading
          Salesforce Help | Article