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          Match Rules for Accounts

          Match Rules for Accounts

          Identity resolution provides two preconfigured default match rules based on Account Name combined with other common data. Default match rules allow you to quickly select one of the four common match rule configurations. You can combine default and custom rules in a ruleset to create multiple ways for records to match. To get the best results from account matching, we recommend using match rules that match by account name and geographical location. The specific address data you select impacts the quality and precision of your matches.

          Match Accounts with Default Match Rules

          Default match rules are pre-configured rules that you can opt to include in your ruleset. We offer two default match rules for matching accounts.

          Match Rule Name Match Criteria
          Exact Name and Normalized Address
          • Account Name (Exact)
          • Contact Point Address - Address-Line-1 (Exact Normalized)
          • Contact Point Address - City (Exact)
          • Contact Point Address - Country (Exact Normalized)
          Exact Name and Normalized Address and Normalized Phone
          • Account Name (Exact)
          • Contact Point Address - Address-Line-1 (Exact Normalized)
          • Contact Point Address - City (Exact)
          • Contact Point Address - Country (Exact Normalized)
          • Contact Point Phone - Formatted E164 Phone Number (Exact Normalized)

          Match Account on Party Identifier

          If your source data includes strong account identifiers, consider creating a match rule based on party identifiers. The following can be good account identifiers and create efficient matches.

          • DUNS Number
          • Government tax identifier
          • An account ID created by an master data management system

          Before using party identifier to match accounts, create a relationship with N:1 cardinality between the Party field in the Party Identification object and the Account ID field in the Account object.

          Match Accounts on Name and Location

          These two match rules use geographical data to confirm name matches, which balances precision, correctness, and thoroughness of matches without being overly restrictive. While similar to the default match rules for account matching, these rules use fuzzy matching to increase matching across variations on an account’s name and address.

          Match Rule Name Match Criteria

          Name and Address

          When your source data includes good address data, a match rule with these criteria generates highly comprehensive matches with excellent geographical confirmation.

          • (Fuzzy Match - Medium Precision) Account Name AND
          • (Normalized) Address-Line-1
          • (Fuzzy Match - Medium Precision) City
          • (Normalized) Country

          Name and City

          If street address details are inconsistent or unavailable, a match rule with these criteria generates good matches with strong geographical confirmation.

          • (Fuzzy Match - High Precision) Account Name
          • (Fuzzy Match - Medium Precision) City
          • (Normalized) Country
          • Tips for Improving Account Matching
            Creating rules with overly broad criteria can result in poor account matching. Consider these guidelines when setting up identity resolution match rules for unifying accounts.
           
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