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Sales Productivity
Email a Group with List Email and Mass Email

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Email a Group with List Email and Mass Email

To send an individual copy of an email to a group of people, use list email and mass email. Create a list of recipients to target the email. Use templates with merge fields to personalize each copy of the email.

Required Editions

Available in: Lightning Experience and Salesforce Classic
Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions
  • Send List Email in Lightning Experience
    List email sends an individual email to each recipient instead of one email to the entire group. Send individual, personalized, emails to recipients on contact and lead lists and members of a campaign. Or, choose individual records on a list or campaign view. Use email templates with merge fields to customize each email. List email is intended to facilitate your business processes, not to replace your email application or handle mass-marketing campaigns.
  • Send Mass Email in Salesforce Classic
    Send individual copies of an email a list of contacts, leads, or person accounts for small-scale sales or support. Mass email sends an individual email to each recipient instead of one email to the entire group. Use templates with merge fields to personalize each copy of the email. Mass email is intended to facilitate your business processes, not to replace your email application or handle mass-marketing campaigns.
 
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