Inform Customers About Your Experience Builder Site Availability

This feature is available for all sites that use the Salesforce CDN. The Salesforce CDN is enabled by default for sites that use enhanced domains. You can also configure custom domains to use the Salesforce CDN option.

Customize Availability Pages in Experience Builder

You can customize the layout and configure the colors, fonts, images, and sizes for the pages. Use the HTML Editor and Rich Content Editor to update the content (including language) and images. The Service Not Available page has its own theme with a customizable header and footer. The Service Not Available page’s theme is shared with the Too Many Requests page. Some standard Experience Builder features aren’t available for these pages, such as SEO settings, public page settings, and progressive rendering. Custom components aren’t available for these pages.

You have different configuration options, depending on whether you’re using an Aura or LWR site. If you’re using an LWR site, you can update the page layout from a single column. If you’re using an Aura site, you can only use a single column for the layout. Audiences and Page Variations features of Aura sites aren’t available for this page.

To access the availability pages in Experience Builder:

• From Setup, enter Digital Experiences in the Quick Find box, and then select All Sites.
• Click Builder next to the site you want to access.
• Click the Pages menu, and then choose Service Not Available or Too Many Requests. To make the page available for use, click Publish.