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Experience Cloud
Use Experience Builder to Configure Micro-Batching for High-Volume Sites

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Use Experience Builder to Configure Micro-Batching for High-Volume Sites

Use the Create Record Form, Contact Support Form, or Lead Form (LWC) components to create cases, leads, and custom objects more efficiently. When records are collected into batches and processed asynchronously, your site can process more records at a time. Batch processing improves performance and keeps your site moving during traffic spikes.

Required Editions

Available in: Salesforce Classic and Lightning Experience
Available in: Enterprise, Developer, Performance, and Unlimited Editions
User Permissions Needed
To configure record and case creation in batches: Use Micro-Batching to Create Records
To publish an Experience Cloud site:
  • Be a member of the site AND Create and Set Up Experiences
  • OR
  • Be a member of the site AND an experience admin, publisher, or builder in that site

To enable users to configure micro-batching, select the Use Micro-Batching to Create Records permission on the user’s profile.

The following applies to authenticated users who create records in batches using micro-batching:

  • They can click Upload File on a component to attach files to cases submitted in batches.
  • They own all records that they create via micro-batching.
  • Field-level security and record type access are bypassed when creating the records. They apply after the record is created.
  • Records created via micro-batching use the default record type for the org when created via micro-batching.
  • When creating a child record, only Read access on the parent record is required.
  1. To configure record creation for micro-batching, click the Create Record Form component.
  2. In the Site Performance section of the component settings, select Create records in batches.
    The Create Record Form can be used to create any object. Cases, leads, and custom objects can be created in batches. Other records are still created one at a time.
    The Contact Support Form component can be used to create cases in batches.
  3. To configure the Contact Support Form for micro-batching, click the Contact Support Form component.
  4. In the Site Performance section of the component settings, select Create cases in batches.
  5. To apply your changes, publish your site.
    Note
    Note The Leads Form (LWC) also uses micro-batching to create leads in batches rather than one at a time. The Lead Form LWC component is enabled for micro-batching by default and requires no further configuration. For more information, see the Lightning Web Component Developer Guide.
Example
Example
Create Record Form component with Create records in batches option

See Also

 
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