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High-Volume Registrations and Record Creation Fixes

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High-Volume Registrations and Record Creation Fixes

Request forms on standard components and pages automatically check for errors and prompt users to fix the errors before submitting. If you invoked micro-batching for record creation using the Apex method, resolve all form errors before submission. Errors not discovered before submissions are sent to the site admin via email. You can also access errors that occur during record processing using Connect API.

Required Editions

Available in: Salesforce Classic and Lightning Experience
Available in: Enterprise, Developer, Performance, and Unlimited Editions

If you’re using micro-batching for self-registration, users receive an error email for any issues that occur while the request is processing that they can fix. To configure the self-registration user error email template, select Administration | Emails from your site’s Workspaces.

You receive an error email containing information about which records failed to process and why they failed if the issue is something that you, and not the user, can fix.

By default, error emails go to the site admin. To change who receives the error email, update the Site.Admin field for the site.

You can also use Connect API calls to get more information about errors sent to you. This example ConnectAPI call gets information about a registration error.

GET /connect/communities/${communityId}/microbatching/errors". For example, "/connect/communities/${communityId}/microbatching/errors?processType=SELF_REGISTRATION&earliestDate=2021-11-16T16:17:31.797Z

After fixing the source of the problem, you can reprocess the record. You can also download the data for records and discard errors.

For more information, see Connect REST API Introduction.

 
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