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Experience Cloud
Customize the Headless Registration Email Template

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Customize the Headless Registration Email Template

When you configure headless registration for an off-platform app, you can customize the one-time password (OTP) email that users receive to verify their identity. Edit the default email template to match your company’s branding. Keep in mind that this email template is only for headless registration in an app outside of the Salesforce platform. It isn’t designed for users registering or logging in to an Experience Cloud site.

Required Editions

Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions
User Permissions Needed
To customize or publish an Experience Cloud site:
  • Create and Set Up Experiences AND View Setup and Configuration AND be a member of the site

    OR

  • View Setup and Configuration AND be a member of the site AND have appropriate role-based site access
  1. From Setup, in the Quick Find box, enter Sites, and then select All Sites. Next to the Experience Cloud site for your Headless Identity implementation, click Workspaces.
  2. Select Administration, and then select Emails.
  3. Under Email Templates, next to One-Time Password for Headless Registration, click lookup magnifying glass, and then select Experience Cloud: One-Time Password Email for Headless Registration Verification.
  4. Save your changes.
  5. To customize the email, edit the template.
    1. From Setup, enter Email Templates in the Quick Find box, and select Classic Email Templates.
    2. Next to Experience Cloud: One-Time Password Email for Headless Registration Verification, select Edit.
    3. Edit the text in the email body.
      Important
      Important Don’t remove {!Verification_Code}.
    4. To add more fields to the email, copy merge field values into the template. Under Available Merge Fields, select a field type, select a field, and then copy and paste the merge field value into the email body.
      For merge fields specific to Headless Identity, select Network Member Fields for the field type.

      Headless Identity merge fields for the headless registration email template

    5. Save your changes.
 
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