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Help Center Template Pages

Help Center Template Pages

The Help Center template offers a public-facing, self-service portal where guest users can search your knowledge base for answers to their questions. It reduces the load on your customer support staff and gives customers the satisfaction of finding their own solutions.

Required Editions

Available in: Essentials, Enterprise, Performance, Unlimited, and Developer editions

Included Features

  • Ready-made template
  • Guided setup configuration
  • Publicly accessible
  • Self-service
  • Curated—you decide which of your Knowledge articles is shared

Included Pages

Template Pages

  • Home
  • Contact Support
  • Error
  • Search
  • Topic Catalog
  • Topic Detail

Object Pages

  • File Detail
  • File List
  • Related Record List

Content Pages

  • News Detail
 
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Salesforce Help | Article