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Experience Cloud Objects for Creating Member Journeys
Most, but not all, Experience Cloud objects can be used for creating journeys. This list includes the available objects along with a description, their eligibility status, API object, and use cases (as appropriate).
| Available in: Enterprise, Professional, Unlimited, and Developer editions. |
Note Beginning in Summer ’26, Chatter is turned off by default in
all new orgs. For any features in these orgs that require access to Chatter functionality or
the Chatter APIs, turn on Chatter by going to and selecting Enable. For details, see Chatter Is Turned Off by Default in New
Orgs Beginning in Summer ’26.
A quick note about object status:
- If you want to create an event-based journey, the object must be workflow-enabled.
- To create an audience-based journey, the object must be replicable.
| Object | Description | Status | API | Example Use Case |
| Sites and Membership | ||||
| Network | A site and its settings |
|
Network | |
| NetworkMember | Individual user memberships |
|
NetworkMember | Triggers when a new member joins the community |
| NetworkMemberGroup | List of profiles and permission sets added to a site (not related to Chatter groups) |
|
NetworkMemberGroup | |
| Chatter Groups | ||||
| CollaborationGroup | A Chatter group |
|
CollaborationGroup | |
| CollaborationGroupMember | Member of a Chatter group |
|
CollaborationGroupMember | Triggers when a user joins a Chatter Group in the Community |
| CollaborationGroupFeed | A single item on a Chatter group feed |
|
CollaborationGroupFeed | |
| Feeds | ||||
| FeedItem | Entry in the feed |
|
FeedItem | Triggers when a user asks a question or makes another type of feed post |
| FeedComment | Comment added to a feed by a user |
|
FeedComment | |
| Topics | ||||
| Topic | A topic |
|
Topic | |
| TopicAssignment | Relationship between a topic and an entity |
|
TopicAssignment | Triggers when a user posts a question on a specific topic, or adds a topic to any FeedItem |
| EntitySubscription | Subscription for following a record or another user |
|
EntitySubscription | Triggers when a user follows a topic, user, or record |
| Cases | ||||
| Case | Service case |
|
Case | Triggers when a user opens or updates a case |
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