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When you display Knowledge search results in a grid layout, you can adjust the Knowledge search layout for different user profiles. Use this capability to hide some of the information that’s returned in results from different user profiles.
| Available in: Lightning Experience |
Salesforce Knowledge is available in Essentials and Unlimited Editions with Service Cloud. Salesforce Knowledge is available for an additional cost in: Professional, Enterprise, Performance, and Developer Editions. For more information, contact your Salesforce representative. |
| Applies to: Aura sites |
To use this feature, Salesforce Knowledge must be enabled in your org.
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