Recognition Badges Limitations

While Recognition Badges are a great way to keep your members involved in your site, keep a few things in mind when you use them.

Available in: Enterprise, Professional, Unlimited, and Developer editions.

Chatter must be enabled for your site.
It’s currently not possible for users with a Customer Community or Customer Community Login license to assign a private badge. Only internal users or users with the following licenses, and with the Assign Recognition Badges in Experience Builder Sites permission, can assign a private badge:
- Customer Community Plus
- Customer Community Plus Login
- Partner Community
- Partner Community Login
Users with the following licenses can see the badges that they’ve received, but not assign badges:
- Customer Portal User
- High Volume Customer Portal
- Internal Portal User
- Standard Partner
Badges aren’t translated. The badge name and description are the same regardless of which language the member is using.
“Review” moderation rules aren’t enforced for badges comments. To help prevent unwanted keywords from appearing in your site, add your list of words to “block” or “replace” rules.
Past activity, such as comments or likes, isn’t counted when you create a mission.

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