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Configure a messaging channel to use Agentforce Orchestrator so that conversations from your Experience Cloud site are routed through the orchestrator.
| Available in: Lightning Experience in Enterprise and Unlimited editions for an additional cost. To purchase, contact your Salesforce account executive. |
| Available in: Aura Experience Cloud sites that use Build Your Own Template |
| Available in: LWR Experience Cloud sites that use Build Your Own Template |
| User Permissions Needed | |
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| To Configure Messaging Settings |
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In Messaging Settings, the Agentforce Orchestrator is a routing type that applies directly to your existing messaging channel. When you select this routing type, incoming traffic to your Enhanced Chat channel is handed off to your orchestrator configuration.
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