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With Highlight-to-Ask, Experience Cloud site users can highlight text in a knowledge article and ask the Agentforce Service agent a question based on the context. This functionality is an alternative to the Enhanced Chat component on your Experience Cloud site.
| Available in: Salesforce Classic and Lightning Experience |
| Available in: Aura and LWR Experience Cloud Sites |
| Available in: Enhanced Chat with the Einstein for Service, Einstein Platform, Community, Community Plus, or Agentforce Service Agent add-on |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions. Access to some standard agent actions requires additional add-on licenses |
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