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          Set Organization-Wide Defaults for Self-Scheduling Workflows

          Set Organization-Wide Defaults for Self-Scheduling Workflows

          Set object permissions and control access to your data and records based on user types and profiles.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud

          User Permissions Needed
          To use self-service appointment scheduling:

          OmniStudio in Lightning Experience Patient

          AND

          AppointmentScheduling on Health Cloud

          1. From Setup, in the Quick Find box, enter Sharing Settings, then select Sharing Settings.
          2. Click Edit.
          3. In Organization-Wide Defaults, assign and save these permissions.
            The default external access must be more restrictive than or equal to the default internal access for each object.
            The Omni objects are Omnistudio objects.
            Object Default External Access
            Appointment Reason Public Read Only
            Asset Public Read Only
            Asset Type Public Read Only
            Care Provider Facility Specialty Public Read Only
            Care Provider Searchable Field Public Read Only
            Care Specialty Public Read Only
            Coverage Benefit Public Read Only
            Healthcare Practitioner Facility Public Read/Write
            Healthcare Provider Public Read Only
            Omni DataPack Public Read Only
            Omni Data Transformation Public Read Only
            Omni Electronic Signature Template Public Read Only
            Omni Process Public Read Only
            Omni Process Transient Data Public Read Only
            OmniScript Saved Session Public Read Only
            Omni UI Card Public Read Only
            Service Appointment Public Read/Write
            Service Appointment Asset Public Read/Write
            Service Appointment Attendee Public Read/Write
            Service Appointment Group Public Read/Write
            Service Resource Public Read Only
            Service Territory Public Read Only
            Shift Public Read Only
            Work Type Public Read Only
            Work Type Asset Type Public Read Only
          4. If schedulers use appointment availability data from an external electronic health record (EHR) system, assign and save these permissions.
            OBJECT DEFAULT EXTERNAL ACCESS
            Healthcare Provider NPI Public Read Only
            Code Set Public Read Only
            Code Set Bundle Public Read Only
           
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