Loading
Administer Health Cloud
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Define a Unified Health Profile

            You are here:

            1. Salesforce Help
            2. Docs
            3. Administer Health Cloud

            Define a Unified Health Profile

            To define a unified health profile, create its score category, classify score ranges, and define subcategories. If you use Data 360 to calculate scores, also map its category and subcategories to their calculated insights in Data 360.

            Required Editions

            Available in: Enterprise and Unlimited Editions with Health Cloud
            Important
            Important The use of certain sensitive data such as age, gender identity, or race, as well as others in the calculation of a Unified Health Score may introduce bias into your scores and predictions. We suggest you select these attributes thoughtfully, consistent with your organization's best practices for bias mitigation.
            1. Create a Score Category
              Create a score category for your unified health profile using the Score Category metadata in Setup.
            2. Classify Score Ranges
              After you create a score category or subcategory, classify how its score ranges are interpreted. This classification helps your users quickly identify if a score is ‘great’ or ‘concerning’. Consult with your subject matter experts when you decide how to classify different ranges for each type of category.
            3. Create Subcategories
              Subcategories add depth to a unified health profile by adding information about a score’s subcomponents. You define subcategories using the same Score Category metadata you use to define a score category for your unified health profile. The only difference is that subcategories have a value in their Parent Category field.
            4. Map Categories to Calculated Insights
              To run the Score Synchronization API, you have to map score categories to their corresponding calculated insights in Data 360. This step isn’t required if you don’t use Data 360 or the Score Synchronization API.
             
            Loading
            Salesforce Help | Article