Manage Rules for Automating Authorization Request Workflows
Use Business Rules Engine components and features to speed up and streamline approval
processes, simplify complex lookups, and automate business decisions in your authorization
request workflows.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health
Cloud
With the help of Expression Set Templates, Expression Sets, and Decision Matrices, you can
define, customize, and activate rules for member eligibility check, document checklists, and
auto approval of authorization requests.
Expression Set Templates - Prebuilt, read-only rules. Templates provide an outline for
building your expression set.
Expression Sets - A series of rules created using expression set elements. Each element in
an expression set represents a logical step that's run sequentially. Expression sets
evaluate conditions, perform mathematical operations, look up decision matrices, and perform
multiple transformations simultaneously.
Decision Matrices - Lookup tables that match your input values to a row in the matrix.
When the matrix finds an exact match, it returns the row's output value.
Automate Workflows with Predefined Rules Simplify and expedite reviews of authorization requests by using built-in business rules and logic. Use the predefined expression set templates and define decision matrices to perform automatic validation, reduce administrative errors, and cut down on repetitive tasks.
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