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            Customize Case and Care Request Pages for Utilization Management

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            Customize Case and Care Request Pages for Utilization Management

            Use the Lightning App Builder to design the Case and Care Request pages for users to handle care requests.

            Required Editions

            Available in: Lightning Experience

            Available in: Enterprise and Unlimited Editions with Health Cloud
            • Use Lightning App Builder to configure the Care Request and Case pages for your users to track and manage care requests. These pages give you a basic framework with a highlight panel, path component, and tabs listing the care request details.
            • Add the Care Request Details components to the Lightning record page so that users can view and manage existing care requests. Add one component for each section of a request that your users need information about such as diagnoses, service codes, and prescriptions.
             
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