Loading
Feature Degradation | Agentforce Voice Read More
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Experience Cloud Site for Utilization Management

          Experience Cloud Site for Utilization Management

          Build and set up an Experience site to enable your site users handle authorization requests.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud and Health Cloud for Experience Cloud Sites

          Prerequisites:

          • Enable Digital Experiences
          • Select Allow using standard external profiles for self-registration, user creation, and login under Digital Experience Settings
          • Use Sharing Settings to create a sharing rule for Account, Code Set, Member Plan, Healthcare Provider, and Healthcare Facility Network objects so that your site users can access records created by other users.
          • Ensure you have these org-wide licenses and permissions:
            • Customer Community for Health Cloud
            • Customer Community Plus for Health Cloud
            • External Apps for Health Cloud
            • HealthCloud For Community permission set license
            • OmniStudio Runtime for Communities permission set license
          1. Build an Experience Cloud Site for Utilization Management
            Set up an Experience Cloud site to enable your site users to create and submit authorization requests using configurable Omnistudio processes.
          2. Give Users Access to Your Experience Cloud Site for Utilization Management
            Assign permissions to your site users so they can create and submit authorization requests.
           
          Loading
          Salesforce Help | Article