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            Enable Salesforce Scheduler and Omni-Channel for Utilization Management

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            Enable Salesforce Scheduler and Omni-Channel for Utilization Management

            Let your users schedule peer-to-peer review meetings with their healthcare providers by enabling Salesforce Scheduler and Omni-Channel.

            Required Editions

            Available in: Lightning Experience

            Available in: Enterprise and Unlimited Editions with Health Cloud and the Lightning Scheduler Add-On license
            User Permissions Needed
            To enable Salesforce Scheduler Customize Application
            1. From Setup, enter Scheduler in the Quick Find box, then select Salesforce Scheduler Settings.
            2. Enable Event Management.
            3. Next, from Setup, enter Omni-Channel in the Quick Find box, then select Omni-Channel Settings.
            4. Enable Omni-Channel.
             
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