Virtual Care includes the ability to select multiple regions to meet your relevant
security, data storage, and governmental requirements. We recommend using the provided region
suggestions.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health
Cloud
Important This article provides guidelines on potential AWS data region options that
customers may use to configure their AWS Chime SDK meeting services in order to meet their
specific use case or compliance needs. However, customers are solely responsible for ensuring
that the setup, configuration, and usage of any AWS services meets their own legal and compliance
requirements (including any customer agreement they have with AWS).
Amazon Chime SDK meetings have control regions and media regions. Control regions have an API
endpoint that is used to create, update, and delete meetings. Media Regions host the actual
meetings. Customers can configure their Amazon Chime SDK meeting control regions and media
regions using the AWS Chime SDK meetings region options listed in the table. This information is
inputted into the Video Visits Configuration.
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