Subagent: Collections Information and Query Support
Help customers in getting their collection plans and provide relevant details about
their collection plans. Also, use the data library to answer any general questions about
collection plans.
Required Editions
Available in: Lightning Experience
Financial Services Cloud: Enterprise, Performance, and Unlimited
Editions
User Permissions Needed
To get collection plan details and answer general queries related to
Collections:
I am not able to make payments now, are there any options available for me?
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