Grant the Integration User Access to Required Fields
To create a prediction model for appointment recommendations, the Analytics Cloud
Integration User profile requires read-only access to the Status Reason field in the Service
Appointment object.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health
Cloud
User Permissions Needed
To use Einstein Discovery
CRM Analytics for Healthcare
Go to Service Appointment on the Object Manager tab.
In Fields and Relationships, select Status Reason.
Click Set Field-Level Security.
Select the Read-Only checkbox for Analytics Cloud Integration User
and then save your changes.
Selecting Read-Only auto-selects Visible,
which indicates that the field can be both read and seen.
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