Confirm Appointments by Email

Provide patients with the most up-to-date information on appointments by sending emails when appointments are scheduled or canceled.

1. Create an Email Template for Appointment Confirmations
   Provide consistent messaging when notifying patients about appointment confirmations. Use merge fields to include patient and appointment data.
2. Create an Email Template for Appointment Cancellations
   Use a template for consistent messaging when notifying patients about appointment cancellations. Use merge fields to include patient and appointment data.
3. Create Flows for Appointment Emails with Calendar Invites in Intelligent Appointment Management
   Create a record-triggered flow that automatically sends patients an email after their appointment is booked or canceled. Appointment confirmations include a calendar file (.ics). Enable email tracking to verify that appointment emails, which include personal health information about a patient, reach the intended recipient.