Context Definition and Mappings for Vehicle Telematics Orchestration

A company wants to trigger orchestrations for creating records related to vehicle registration and onboarding. The events originate in the telematics system, and are sent to the integration layer such as MuleSoft. The events are then sent to the actionable event orchestration framework either via platform events or a direct invocation of the inbound event API. The type of data that’s sent from the external telematics system for such events have fixed attributes that describe the event.

The nodes and attributes of the context definition must match the event attributes in the API payload. For example, if the request payload contains parameters for fault description, asset identifier, and the sensor value for an engine failure event, create a context definition with nodes that map to these parameters.

To learn how to create a context definition, see Create Context Definitions. You can create multiple context definitions depending on the type of request payload structure you expect for each event type or subtype. You can also create multiple context mappings for the same context definition.

Each node and attribute of the context definition has a corresponding context tag. Users can easily identify the attributes from the context tags while designing the execution procedures.

• Vehicle Fault Event Details Context Definition and Mapping
  Use the Vehicle Fault Event Details context definition and its related mapping to get a head start when you are designing orchestrations related to vehicle fault events. The node structure of the context definition corresponds to the event data attributes in a typical request payload for events such as engine malfunctions, transmission failures, or coolant leaks. Use the context definition to create expression set or flow based procedures that create or update records or perform downstream actions based on a fault event shared by the external telematics system.
• Asset Registration Create Record Details Context Definition and Mapping
  Use the Asset Registration Create Record Details context definition and its related mapping to get a head start when you are designing orchestrations for quick onboarding of vehicles and assets. The node structure of the context definition corresponds to the event data attributes in a typical request payload for events such as a customer using the vehicle for the first time, or a dealer registering a vehicle to create warranties, entitlements, and milestones. The context definition is related to the predefined flow-based actionable event orchestration that creates records based on an asset registration event shared by the external telematics system.
• Asset Registration Update Record Details Context Definition and Mapping
  Use the Asset Registration Update Record Details context definition and its related mapping to get a head start when you are designing orchestrations for continuous lifecycle management of vehicles and assets after registration. The node structure of the context definition corresponds to the event data attributes in a typical request payload for events such as a customer completing a milestone, or a dealer updating the warranties and entitlements for a vehicle. The context definition is related to the predefined flow-based actionable event orchestration that updates records based on an asset registration event shared by the external telematics system.
• Fault Event Schedule Appointment Details Context Definition and Mapping
  Use the Fault Event Schedule Appointment Details context definition and its related mapping to get a head start when you are designing orchestrations for booking appointments trigered by real-time diagnostic errors and vehicle faults. The node structure of the context definition corresponds to the event data attributes in a typical request payload for events such as a a diagnostic trouble code in a vehicle, or a periodic vehicle maintenance event. The context definition is related to the predefined flow-based actionable event orchestration that creates a service appointment record based on a fault event shared by the external telematics system.