Loading
Feature Degradation | Agentforce Voice Read More
Automotive Cloud
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Claims Analysis for Claims Page

            You are here:

            1. Salesforce Help
            2. Docs
            3. Automotive Cloud

            Claims Analysis for Claims Page

            Use the Claims Analysis dashboard embedded in the Claims page to get a quick view on the trends of claims filed in the past. Use the insights to understand the patterns and trends and take decisions on approving or rejecting a claim.

            Required Editions

            Available in: Enterprise, Unlimited, and Developer Editions where Automotive Cloud and CRM Analytics for Warranty Lifecycle Management are enabled

            Filter the charts on the Claims Analysis - Embedded dashboard based on causal part and a specific period. You can view the values for various KPIs and see the trend chart for each KPI to analyze the progress over time. The dashboard also shows the current claim processing time and the average days to process claims.

            You can access the Claims Analysis dashboard when you create an app using CRM Analytics for Warranty Lifecycle Management template. Embed the Claims Analysis dashboard in the Claims page using the following filter string information:

            {"datasets":{"Warranty_ClaimCoverage":[{"fields":["ClaimItem.ClaimId"], "filter":{"operator":"in","values":["$Id"]},"locked":null,"hidden":null}]}}

            For general instructions on embedding the dashboards, see Embed Dashboards in Lightning Pages.

            See Also

             
            Loading
            Salesforce Help | Article