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            Real-Time Telemetry for Vehicles

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            Real-Time Telemetry for Vehicles

            Get the telematics metrics of a vehicle, such as odometer reading, fuel level, or ignition status in real time, and digitally represent the current state of a vehicle in your org. Based on the current health of a vehicle, customer service representatives can proactively engage with customers or trigger downstream business processes. To show your customer service representatives the current status of a vehicle, add the Vehicle Status Panel flexcard to the Vehicle record page. Work with your integration team to decide the type of telemetry metrics you want to display for each vehicle. Configure integration definitions and Omnistudio components to get the values from an external telematics system. Extend the configuration to show additional metrics or modify the display type of metrics.

            Required Editions

            Available in: Enterprise, Unlimited, and Developer Editions.
            • Omnistudio Components For Vehicle Status
              The Vehicle Status Panel uses multiple Omnistudio components that help users view telemetry metrics in real time on a Vehicle record.
            • Set Up Real-Time Status Check of Vehicles
              Configure real-time telemetry for vehicles. You can get the status of a vehicle in real time via an external integration to the telematics system. On a Vehicle record page, add Flexcards that show vehicle health and performance metrics such as tire pressure, engine temperature, and airflow rate. Or use the Flexcard to represent the digital state of a physical vehicle by tracking metrics such as the battery charge level, latitude, longitude, ignition status, and air conditioner status.
             
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