Remote Vehicle Notifications for Drivers

Send messages to drivers or share alerts and notifications to a vehicle’s human machine interface (HMI) in real time. Set up a service process for remote vehicle notifications and add it as an action in the Action Launcher. Work with your integration team to send notifications to the external telematics system so that drivers can view the alerts on the display console. Configure integration definitions, flow orchestrations, and Omnistudio components to help the service representatives quickly launch the action. Customer service representatives can stay connected with drivers and send them timely reminders about software upgrades, work orders, case updates, and appointment modifications.

• Omnistudio Components for Remote Vehicle Notifications
  The Remote Vehicle Notifications and Alerts service process uses multiple Omnistudio components that help users remotely send notifications from a Vehicle record page.
• Setup for Remote Vehicle Notifications
  Configure remote notifications for drivers or vehicle human machine interfaces (HMIs). Modify Omnistudio components, set up an integration definition, create a service process definition, and create an action deployment so that service agents can send remote notifications from a Vehicle record page.