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            Subagent: Address Update

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            Subagent: Address Update

            The Address Update subagent retrieves all addresses associated with the customer, prompts the user to select one, gathers the new address details, and creates a case for the update.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action.

            Examples of Utterances That Trigger This Subagent

            • "Modify the business address for Jane Smith."
            • “Change the customer’s primary address on record.”
             
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