Streamline the lifecycle of vehicles and related operations. Sales and service reps in
an automotive company can efficiently manage customer accounts, vehicles, financial information
of an account, and search for location-based dealerships on behalf of customers. This agent
facilitates related actions such as creating tasks, capturing opportunities, and scheduling test
drives or service appointments.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and
Developer Editions with the Agentforce for Automotive add-on or included in
Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for
Automotive add-on to access the action.
Note Make sure you review the available resources for Einstein Generative AI and Agentforce before you implement Agentforce for your
company as per your requirements.
Considerations for Industries Customer Engagement To use the Agentforce Industries Customer Engagement agent, consider supported functionality, usage, limitations and allowances, limits, and other issues.
Industries Customer Engagement Subagent Reference A subagent defines an agent's range of capabilities for a particular job to be done. Subagents help agents identify the types of user requests, determine the scope of requests, make decisions, and perform actions.
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