The Request Loan Payoff Statement subagent collects details such as the selected loan
account, future payoff date, and delivery method. Confirms all details and creates a case to
fulfill the request.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and
Developer Editions with the Agentforce for Automotive add-on or included in
Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for
Automotive add-on to access the action.
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