Prompt Templates for Automotive

Summarizes the service condition and history of a vehicle.

Service managers can use the summary to identify upcoming maintenance needs, prioritize repairs based on the severity of issues, and make informed decisions regarding repairs, maintenance, and warranty claims.

The summary is based on information from a vehicle and its related records, such as cases, warranties, claims, record alerts, and work orders.

The prompt template works with the VehicleServiceDetails context definition.

Configure this prompt template on a Vehicle record page.

Summarizes the performance, service condition, and telematics data of a vehicle.

Service managers can use the summary to evaluate the real-time performance of vehicles, proactively address problems, identify critical telematics events, and track key health indicators such as engine efficiency and fuel efficiency.

The summary is based on information from Vehicle Telematics Event, Vehicle Performance Summary, Vehicle Fault Code Mapping, and other data model objects in Data Cloud. The summary also includes information based on an asset and its related records, such as cases, warranties, claims, record alerts, and work orders.

The prompt template works with the VehicleTelematicsAndServiceDetails context definition.

Use this prompt template on a Vehicle record page.

Warning The Analyze Sales Agreement Deviations prompt template can produce inaccurate responses. There's a higher risk of inaccuracies in responses for sales agreements with a high number of products or schedules. Review the responses for accuracy.

Outlines the deviations in the planned versus actual values in a sales agreement. Then proposes actions to resolve the deviations.

Key account managers can use the summary to understand sales agreement performance patterns, identify underperforming products, and drive informed conversations with partners and customers.

The summary is based on information from the sales agreement, sales agreement product, and sales agreement product schedule records.

The prompt template works with the predefined Create Sales Agreement Deviations Prompt Instructions flow. The flow creates prompt instructions that add sales agreement product schedule deviation information for a specified sales agreement to the prompt template.

Use this prompt template on a Sales Agreement record page.

Summarizes the service condition and history of an asset.

Service managers can use the summary to address potential issues, accelerate the troubleshooting process, and prioritize the right cases and work orders.

The summary is based on information from an asset and its related records, such as cases, warranties, claims, record alerts, and work orders.

The prompt template works with the AssetServiceDetails context definition.

Configure this prompt template on an Asset record page.

Summarizes the performance, service condition, and telematics data of an asset.

Service managers can use the summary to analyze the real-time health of assets, optimize maintenance schedules, identify underlying issues, and make sure that assets operate within safe parameters.

The summary is based on information from Asset Telematics Event, Asset Performance Summary, Asset Fault Code Mapping, and other data model objects in Data Cloud. The summary also includes information based on an asset and its related records, such as cases, warranties, claims, record alerts, and work orders.

The prompt template works with the AssetTelematicsAndServiceDetails context definition.

Use this prompt template on an Asset record page.

Note

Summarize Product Forecasts is a pilot or beta service that is subject to the Beta Services Terms at Agreements - Salesforce.com or a written Unified Pilot Agreement if executed by Customer, and applicable terms in the Product Terms Directory. Use of this pilot or beta service is at the Customer's sole discretion.

Outlines the key measures for forecasts on product quantity and revenue, such as the lowest forecasts, highest forecasts, and forecast deviations.

Key account managers can use the summary to mitigate agreement compliance issues, analyze patterns in sales, and adapt sales strategies.

The summary is based on information from advanced account forecast set and advanced account forecast set use records.

The prompt template works with the ProductForecastDetails context definition.

Use this prompt template on an Advanced Account Forecast Fact Set Use record page.