You are here:
Considerations for Automotive Warranty Claims Assistance for Partners
To use the Agentforce Automotive Warranty Claims Assistance for Partners agent, consider supported functionality, usage, limitations and allowances, limits, and other issues.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action. |
Language and Locale Support
Agentforce Automotive Warranty Claims Assistance for Partners supports English in this locale.
| LOCALE | CODE |
|---|---|
| English (United States) | en_US |
Large Language Model Support
Agentforce Automotive Warranty Claims Assistance for Partners supports these models. Agent actions can make calls to other predefined LLMs. Bringing your own model isn’t supported, but custom actions that execute prompt templates can use any Salesforce-managed model. See Large Language Model Support.
| Model |
|---|
| OpenAI GPT-4o |
Einstein Trust Layer Service Support
Agentforce Automotive Warranty Claims Assistance for Partners supports the Trust Layer services supported by the Agentforce Service Agent type.
Billing Considerations for Agentforce
The subagents and actions for Automotive Warranty Claims Assistance for Partners are based on the Agentforce Service Agent type.
Agentforce Service agents use generative AI to prompt executions and use Data Cloud to ingest, store, and process data. Use of Agentforce Service agents impacts the consumption of billing credits in these usage types. Before deployment, work with your Salesforce account team to confirm license availability and plan credit usage.
For more information, see Metering for Agentforce and Generative AI Usage.
For more detailed information on how usage is billed, see Considerations for Agentforce Service Agent.
Automotive Warranty Claims Assistance for Partners Limitations
- This agent works for only authenticated Experience Cloud users and not guest users. Set up Embedded messaging with Credential-based user verification. See Deploy Automotive Warranty Claims Assistance for Partners to Experience Cloud Site.
- The agent is recommended for usage by Partner users. To open usage for Customer Community Plus users, it is recommended to remove the Send Email to Contacts and the Get Warranty Related Record Summary agent actions from the agent.
