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Omnistudio Components for Remote Actions
The Remote Vehicle Door Lock and Unlock service process uses multiple Omnistudio components that help users remotely lock or unlock doors from a Vehicle record page.
Required Editions
| Available in: Enterprise, Unlimited, and Developer Editions. |
Omniscript
Users can easily launch a remote action for locking and unlocking doors by using the Flexcards, Data Mappers, and integration procedures in the ConctVehicleRemoteActions/DoorLockUnlock Omniscript.
When users launch this Omniscript as a service process from the Action Launcher, the integration API makes an external call to the telematics provider system. The user can view the status of all doors of the vehicle, and change the status of one or multiple doors. A case is created and the request is sent to the telematics system. After the request is completed, the case is updated with either a failure or success response, and the door statuses reflect the changes.
FlexCards
Review the predefined Flexcards.
| Name | Descriptions |
|---|---|
| RemoteActionsDisplayDoorLockUnlockStatus | Shows the status of all doors in a vehicle, locked or unlocked. |
| RemoteActionsDisplaySummary | Shows the summary screen after a remote action is requested or a remote notification is sent. |
Integration Procedures
Review the predefined integration procedure.
| Name | Descriptions |
|---|---|
| RemoteActions/CreateCaseForRemoteOperation | Creates a case record for a remote operation service catalog request. |
| RemoteActions/DoorLockUnlockStatus | Gets the status of all vehicle doors, locked or unlocked, from an external call. |
Omnistudio Data Mappers
Review the predefined Data Mappers.
| Name | Descriptions |
|---|---|
| RemoteActionsTransformDoorStatusList | Transforms the integration call’s response to show in a specific list format. |
| RemoteActionsTransformDoorStatusResponse | Transforms the status list to show in a specific format on the Flexcard. |
