Loading
Feature degradation | Gmail Email delivery failureRead More
Automotive Cloud
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Customize the Case Page Layout for Remote Vehicle Action

            You are here:

            1. Salesforce Help
            2. Docs
            3. Automotive Cloud

            Customize the Case Page Layout for Remote Vehicle Action

            Add the Case Details component to a Case record page. When the user sends a request for remote action, a case is automatically created. The case status and description is automatically updated after the call is executed. The service representative can track the case to check whether the call was successful. The Case Details component shows the sections and data attributes that you configured for the Remote Door Lock And Unlock service process in Service Process Studio.

            Required Editions

            Available in: Enterprise, Unlimited, and Developer Editions.
            User Permissions Needed
            To modify a Case record page: Customize Application

            Provide edit access on the Case Source and Case Asset fields to the user who runs the service processes.

            1. In Setup, go to Object Manager.
            2. In the Quick Find box, enter Case, and then select Case.
            3. Click Lightning Record Pages, and then select Case Record Page.
            4. Click Edit.
            5. Drag the Case Details component to the record page.
            6. Save your changes.
            7. To activate the page, click Activation.
             
            Loading
            Salesforce Help | Article