Loading
Automotive Cloud
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Clone the Omniscript, Flexcard, and Integration Procedures for Remote Vehicle Action

            You are here:

            1. Salesforce Help
            2. Docs
            3. Automotive Cloud

            Clone the Omniscript, Flexcard, and Integration Procedures for Remote Vehicle Action

            Before you create a service process for remote actions, make sure you clone and activate the Omnistudio components that power the experience for service agents.

            Required Editions

            Available in: Enterprise, Unlimited, and Developer Editions.
            User Permissions Needed
            To modify Omnistudio components: Omnistudio Admin

            Enable the Omnistudio Metadata setting and disable the Managed Package Runtime setting in Setup.

            1. From the App Launcher, find and select OmniStudio.
            2. In the Omnistudio app, from the navigation bar, select OmniScripts.
            3. Click ConctVehicleRemoteActions/LockUnlockDoors and select the first version of the omniscript.
            4. Click New Version.
            5. Click Activate Version.
              The service process for remote door lock and unlock uses the second version of this Omniscript as a request intake form by default. If you create more versions, make sure you update the service process to select the active Omniscript version that you want to use. See Create a Service Process Definition for Remote Vehicle Action.
            6. In the Omnistudio app, from the navigation bar, select Flexcards.
            7. Click RemoteActionsDisplayDoorLockUnlockStatus and select the first version.
            8. Click Clone.
            9. Modify the name and other details as necessary, and click Clone.
            10. Click Activate.
            11. In the Omnistudio app, from the navigation bar, select Integration Procedures.
            12. Click RemoteActions/DoorLockUnlockStatus and select the first version of the procedure.
            13. Click Create Version.
            14. Save your changes.
            15. Click Activate Version.
              Only one version can be active at a time. You can't edit the active version.
            16. Repeat steps 7–10 for the RemoteActions/CreateCase integration procedure.

            Make sure the new version of the Omniscript refers to the active integration procedure versions.

             
            Loading
            Salesforce Help | Article